[Solved] Chevy Cruze Radio Not Working (Here’s the Easy Proven Fixes!)

Chevy Cruze is a compact car that offers lots of convenient and innovative features. If you are looking for an auto that offers value and will surely fit within your limited budget, this is the car for you!

However, Chevy Cruze is reported to be experiencing some glitches and one of these is its malfunctioning radio.

If you meet this problem, how can you successfully fix this?


Causes Why Chevy Cruze Radio Is Not Working

You might be having a good time with your Chevy Cruze radio while on your way home when all of a sudden, it stopped working! You got so worried and confused because it did not show any signs of problems before discontinuing operations.

Check the list below of the possible reasons why your Chevy Cruze radio is not working:

  • There is a problem with the fuse
  • The ground connection to the car is not working
  • There can be electrical issues
  • Your car antenna is faulty
  • The signal is poor as the antenna of your car is located near a weak point of signal
  • The system has frozen
  • The radio itself is broken

How To Fix The Chevy Cruze Radio Not Working?

To fix the Chevy Cruze Radio that is not working, you should check the fuse (replace it if needed), reboot the radio, check the antenna (replace it if needed), or replace the unit. If these did not work, you should seek the help of professional technicians or bring your car to your dealer.

Your road trip may never be the same without the radio as you like listening to the news or dueting with your fave songs behind the wheel! Thus, you want to know the fastest and most effective way to fix it.

Depending on the root cause of your radio’s problem, below are the suggested solutions that you can try to make it work again!

Check the fuse; reinstall it or do a replacement if needed

If your Chevy Cruze radio is not turning on at all or says it is locked, the issue may be with the fuse.

To solve this, go to the fuse box located on the left side, below the steering wheel. Open the box and look for fuse number 4 (20A Radio Receiver). Pull this fuse out and put it back again.

If it does not work, you may need to replace it with a new one. Fuse number 4 is color yellow and usually located at the upper left part of the box.

You can check this link for the fuse replacement: https://www.amazon.com/20-amp-fuse/s?k=20+amp+fuse

Reboot the radio

Rebooting your Chevy Cruze radio may be done in a way that you may not usually see. First, turn on your car but do not actually start the engine. Simply put the key into the ignition and turn it ON without twisting it all the way to start the engine.

Next, get out of the car and leave the door open for 5 minutes. Wait for the car’s radio to reboot which you can confirm through the infotainment screen.

You can also reboot the radio through MyLink. You can easily do this by pressing and holding the Home and Fast Forward buttons together for at least 10 seconds.

For newer models, you can reboot the radio by rebooting your Chevy Cruze’s infotainment system. Simply press the Onstar call button, then after a few seconds, you hang up.

Check the antenna

With all the digital connections today, the antenna might have slipped off your mind! This can be an old component for some that they thought can be disregarded when it comes to getting signals.

But the truth is, the antenna is a very important automotive accessory for wireless signals and radio waves! Without it, you would not be able to listen to the radio clearly as there will be lots of noise because of wave distortion.

If you are having trouble with your radio reception, you should check the antenna of your Chevy Cruze and see if it is tightly connected to the base. Check also if it is not physically damaged, with no tears and wear.

If you think the antenna is damaged, you should replace it with a new one. Replacing the antenna can be a manageable task for some.

You just need to buy the compatible antenna for your Chevy Cruze which can be very affordable. Click the link below to check some possible antenna replacements for your Chevy Cruze: https://www.amazon.com/chevy-cruze-antenna/s?k=chevy+cruze+antenna

Once you have chosen the new antenna, you can easily replace it. Depending on your old antenna, you can either twist it or unscrew the bent mast.

Replace the unit

If after all the troubleshooting that you did, your Chevy Cruze radio is still not working, you may need to consider replacing your head unit. If the unit is faulty already, you have no choice but to get a new one.

You can watch a lot of helpful videos on replacing the unit. But, if you do not trust your skills, you better ask for the help of a professional to avoid further damages that can cost you even more.

Seek the help of a professional or bring your Chevy Cruze to the service center

If you consider yourself not a crackerjack when it comes to your Chevy Cruze’s parts, it is recommended to seek the help of professionals to fix its radio.

If you know a reliable technician, you can ask for his help to check and resolve your radio issues. Others opt for this as they can get cheaper charges for the same service compared to their dealers.

But if you do not, it is better to bring your car to your dealer’s service center. If you are thinking of the costs, you should check the warranty of your Chevy Cruze to see if you can claim a free service or replacement.

People also asked (PAA)

How do I reset my Chevy Cruze radio?

To reset your Chevy Cruze radio, you should reset the infotainment system itself. Simply press and hold the power button for 3 seconds. After this, you should hear a beep which will be followed by the resetting of the unit.

If you want to do a complete reset, you need to press and hold the Home button and Fast Forward button at the same time for 10 seconds. Your infotainment system and the radio should be working fine after this.

Where is the fuse for the radio on a Chevy Cruze?

Do not get confused about where the fuse of your radio is located. You can actually find two fuse boxes in your Chevy Cruze – one is under the hood and the other is near the steering column.

The fuse for the radio is located in the interior fuse box which is located in the panel on the left side of the steering wheel, almost under it, and next to the driver’s left knee when driving.


General Motors. (2022). Chevrolet Cruze car specification, interior and mileage – Chevrolet India. http://chevrolet.co.in. https://www.chevrolet.co.in/cruze-sedan-luxury-car/features-specs/model-specification.html